Fulfillment Center Supervisor

Location: Richmond, VA

Type: Full Time

Min. Experience: Manager/Supervisor



We are seeking a full-time Fulfillment Center Supervisor to ensure all workflow in the Fulfillment Center moves successfully. The Fulfillment Center Supervisor will support the Fulfillment Center Manager with a dedicated commitment to meeting the high service standards of our Fulfillment Center’s daily operations. While serving as the liaison, the Supervisor will maintain support for the team as well as communicate with team members to ensure key metrics and standards are met and exceeded. The ideal candidate will possess strong collaboration and organizational skills with a keen eye for detail.


  • Directs day to day workflow and communication throughout the Fulfillment Center
  • Supports Fulfillment Center manger on day to day workflow
  • Acting Manager when Fulfillment Center Manager is out of office
  • Manages supplies, as needed
  • Trains, leads and assists onboarding Fulfilment Center associates
  • Ensures all processes within the Fulfillment Center are being completed successfully
  • Tracks production goals and metrics
  • Keeps processes running smoothly
  • Maintain a neat and clean Fulfillment Center
  • Assist Picking/QC Department
  • Assist Receiving Department
  • Assist Returns Department
  • Assist Shipping Department
  • Assist Distribution Department
  • Participates in annual physical inventory

Minimum Qualifications:

  • High School diploma
  • 2+ year experience in Fulfillment Center, Warehouse experience, or something similar
  • 2+ years in a management role
  • Ability to take direction and execute accordingly
  • Computer proficiency
  • Ability to work a flexible schedule to include weekend availability & increased hours during the holidays
  • Ability to work in a Warehouse environment without air conditioning
  • Quick, calm and accurate in a fast-paced

Preferred Qualifications:

  • BA in business, management, or related discipline or equivalent education and experience.
  • Experience with multiple freight companies
  • Retail experience


Need Supply Co. is an established and fast growing apparel company based in Richmond, Virginia, a city which consistently ranks among the “Best Places to Live and Work in America.” We opened in 1996 selling a unique collection of vintage pieces. Over the past decade, our selection has evolved to become a well-edited assortment of contemporary designers and independent labels from the U.S. and abroad. GQ Magazine called us “The Best E-Commerce on the Web.”

Our Values:

Responsibility, Creativity, Simplicity, Integrity, Effectiveness, Passion, Respect, Fun, Curiosity



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